At Yilmaz E-bikes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you place an order.
- Account Information: if you create an account, we collect your login details and order history.
- Technical Information: including your IP address, browser type, device information, and usage data collected through cookies or analytics tools.
How We Use Your Information
We use the information collected for purposes such as:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending order confirmations, updates, and promotional offers (if you consent)
- Improving our website, products, and services
- Meeting legal, tax, and regulatory obligations
Sharing of Information
We do not sell or rent your personal information. We may share your data only in the following circumstances:
- With trusted service providers (such as payment processors, delivery companies, and IT support) strictly for business purposes
- To comply with legal requirements, government requests, or to protect our rights
- In the event of a business transfer, such as a merger or acquisition
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve performance. You can manage or disable cookies in your browser settings, but this may affect website functionality.
Data Security
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. However, no online system can be guaranteed 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request details on how your data is processed
To exercise these rights, please contact us at ertanauto@outlook.com or call (226) 978-0331.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date noted at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Yilmaz E-bikes
Email: ertanauto@outlook.com
Phone: (226) 978-0331